Our multi-channel strategy
Our strategy puts our customers at the centre of everything we do. Our success depends on serving our customers well with the credit products and services they want and, in doing so, retain their custom.
Our strategy is to optimise the returns of our more mature European home credit operations so that we can reinvest in growing our Mexico home credit and IPF Digital businesses, as well as delivering returns to our shareholders.
Our strategic priorities are focused on enabling us to continue to build a sustainable business which generates longterm growth and enhanced profitability, and makes efficient use of capital. Achievement of this strategy depends on the talent, skills and commitment of our people, and investment in technology to deliver the credit products of today and tomorrow