Living our purpose

I make sure that we are positively active in the everyday life of our local communities with the volunteering projects I coordinate across the country

My role is to listen to my colleagues, understand their needs, and create programmes that help them develop, grow and become the best version of themselves

I reach out to customers who do not have access to banks and, with Provident’s financial services and by understanding their personal circumstances, I help them meet their needs 

I ensure proper delivery of change across technology solutions so as to allow fast and simple access to our products 

I work to help our customers achieve their goals by providing financial solutions that deliver a fair return for our investors through sustainable business operations

I build the reputation and footprint of the business so that it is a trusted and important member of the financial market

I ensure our business brings value to society and to all our stakeholders

I ensure that the impact on all our stakeholders is targeted  and measured to ensure we build balanced social value