Our strategy in action

We are making excellent progress against the three pillars of our Next Gen strategy - our clear plan to become the leading provider of financial services to underserved communities around the world.  

Our Next Gen pillars:


Next Gen financial inclusion

Building the products, channels and territories to ensure our propositions are attractive to the next generation of customers.  

Next Gen organisation

Becoming a smarter and more efficient organisation that makes a positive impact on society.  

Next Gen technogy and data

Investing in the capabilities required to become a data driven and technology enabled partner for our customers.

Next Gen IPF: Live

Rolling out our new Vision and supporting Next Gen IPF Strategy across our markets

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Our strategy and financial model

Living our purpose


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