IPF is a people business with over 22,000 colleagues supporting over 1.7 million customers across nine different markets. Regardless of location, we aim to attract, inspire and engage a talented workforce which flourishes and is proud to work for us.

Our culture and values

Our values are at the heart of building a better world through financial inclusion. We believe in doing business in a responsible way that resonates with our customers, employees, customer representatives and our investors who are looking for sustainable returns.

An inclusive organisation

We are an equal opportunities employer, and we ensure that recruitment and progression opportunities are open to all and are based purely on merit.

Living our Purpose

At IPF, our purpose is to build a better world through financial inclusion and we play a crucial role in society helping people who are often financially excluded to access simple, personal and affordable finance and a variety of great-value home, medical and life insurance to help them and their families.

Attracting and developing our talent

We believe that investing in employee development is important for the entire organisation. We are therefore dedicated to providing high-quality learning and personal development opportunities.


The wellbeing of our people has always been important but navigating the pandemic as a real people business consolidated our strategy into a comprehensive Care Programme. 

Customer representatives – the heart of our business

Our customer representatives are crucial to the success and growth of IPF.