Code of ethics

We believe that it is important to ensure that we are acting ethically at all times. 

A corporate culture that encourages ethical behaviour and puts our customers at the heart of the business is vital to building a better world through financial inclusion.


of employees and customer representatives,
including self-employed and part-time colleagues,
completed ethics e-learning in 2022.

Our Code of Ethics provides a clear guide to our employees, customer representatives and other partners of the business on how to maintain relationships with our stakeholders in line with our core values of being responsible, respectful and straightforward. We place a great emphasis on communicating with, and training, employees through the use of real-life ethical dilemmas.

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