An overview of IPF
Our businesses
Our purpose is to make a difference in the lives of our customers by providing simple, personalised financial solutions. We specialise in providing small sum, unsecured consumer loans and lines of credit responsibly to more than two million customers in Europe, Mexico and Australia who are underbanked or underserved by mainstream credit operators.
We reach our customers through a unique combination of two channels – home credit and digital – enabling us to serve them in a way that suits their lifestyle and financial circumstances.
Our home credit channel serves customers who appreciate the face-to-face at-home service provided by our 21,000 agents.
Products and features
- Home credit cash loans with agent service
- Money transfer loans direct to bank account
- Micro-business loans
- Home, medical and life insurances
- Provident-branded digital loans
- Weekly and monthly repayments
- Loan terms from 12 weeks to around three years
- Typical loan value £500
Our digital business serves customers who prefer to take out credit online and repay remotely.
Products and features
- Credit line – revolving credit facility
- Instalment loans
- Monthly repayments
- Average instalment loan term around two years
- Average customer outstanding balance £1,100
- Customers served online and through selected distribution partners
