An overview of IPF
Our businesses
Our purpose is to make a difference in the lives of our customers by offering simple, personalised financial solutions. We lend responsibly to 1.7 million customers and play an important role in providing fair and transparent finance to those who might otherwise be financially excluded. We offer a unique combination of affordable home credit and innovative digital channels and products which are tailored to our customers’ financial circumstances
Our home credit channel serves customers who like the face-to-face service provided in their home by our agents and the support we provide if they face difficulties with repayments.
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Products and features
- Cash loans with customer representative service
- Money transfer loans direct to customer bank account
- Microbusiness loans
- Home, medical and life insurances
- Weekly and monthly repayments
- Typical loan value £500 repaid over 14 months
Our digital business serves customers who want an end-to-end digital service, choosing to take out credit and repaying online.
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Products and features
- Revolving credit line products
- Mobile wallet including online payment features
- Instalment loans with terms up to three years
- Flexible repayment schedules
- Average credit line principal outstanding £800
- Customers served online and through sales partners
