An overview of IPF
Our businesses

Our purpose is to make a difference in the lives of our customers by offering simple, personalised financial solutions. We lend responsibly to 1.7 million customers and play an important role in providing fair and transparent finance to those who might otherwise be financially excluded. We offer a unique combination of affordable home credit and innovative digital channels and products which are tailored to our customers’ financial circumstances.


Our home credit channel serves customers who like the face-to-face service provided in their home by our agents and the support we provide if they face difficulties with repayments.

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Products and features

  • Home credit cash loans with agent service
  • Money transfer loans direct to bank account
  • Micro-business loans
  • Home, medical and life insurances
  • Provident-branded digital loans
  • Weekly and monthly repayments
  • Typical loan terms around 18 months
  • Typical loan value £500

 


 


Our digital business serves customers who want an end-to-end digital service, choosing to take out credit and repaying online.

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Products and features

  • Revolving credit line products
  • Mobile wallet
  • Instalment loans with terms up to three years
  • Monthly repayments
  • Fast online application and credit decision
  • Average customer outstanding balance c.£1,100
  • Customers served online and through selected sales partners



 

 

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